2018-05-21 ; Inv #2762 ; 1hr Replaced Kaspersky Internet Security with Norton Security Premium on WVWD administrator PC. Installed Norton, Carbonite, Firefox, Chrome, LibreOffice, Google Drive on new plant laptop. Suggested to Chuck that he bring laptop to town hall and leave it there, turned on, over night so that it can complete the backup. …
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2018-01-12 ; 12:50-14:00 ; 15:00-15:50 ; Inv 2714 In Nov 2017 the laptop had the OS re-installed due to virus/malware. This work was done by WVWD staff. During this process, Carbonite and Kaspersky where removed. Installed Carbonite and Kaspersky. Determined that Windows Update will not run. Gets error 800B0110. Research leads me to believe that …
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