2019-07-01 ; 1.00 hrs ; Donation Kimberley asked for my assistance to get the selectboard@warner.nh.us email to run on the TA laptop. The password was different that what I had originally set so I could only get things set up to the point where it prompted for a password. Kimberley left voicemail for Mary Whalen …
Category Archives: TOW Selectmen
Selectmen laptop checkup
2018-January-27 ; 14:15 – 14:54 #00007 Invoice #2720 Updated Chrome, Firefox, Kaspersky, Thunderbird
Selectboard Laptop updates
Laptop had a bunch of old applications to be removed: LogMeIn, GrandBackup, SpiderOak. Also the Kaspersky Secure Connection software as not needed so it was removed. Diagnosed and repaired printing problem from Firefox. For some reason, it was always trying to print on 11×17 paper. Upgraded LibreOffice to latest version. January 11, 2018 2:15p-3:00p Invoice …
Pagemaker stopped working
Mary called yesterday (1/6/14) saying her installation of Pagemaker had stopped working. She had not installed any new software. Rebooting did not help. I recommended she re-install the software. She did that today (1/7/14) and it fixed the problem.
Copier scan-to-email not working
Mary called this morning to report that the copier scan-to-email function wasn’t working. She said it stopped last week before she left for the holiday vacation. I deduced that this was probably like the last time when the on-site server had lost power. Mary verified that the server was in fact not running. She turned …
Selectboard secretary laptop infected
Mary called. She’s not able to update Google calendar. I logged in remotely. I tried Firefox and then Chrome. When in chrome, various popups happened and when I clicked on Calendar, it went to a totally different site. PC is infected. Started a scan with AVG. Need to install the Kaspersky software after cleaning it. …
Selectmen secretary printer stapling problem
Actual date was 4/17/13. Mary asked me if I knew why she couldn’t get the Ricoh printer to staple batches of print jobs. I’ve not tried this feature at the town hall. I suggested she see if there is a setting for the printer to do this. If it’s still not working, perhaps a call …
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Selectmen secretary asked about creating PDF forms
Mary called, probably on about 4/20/13. She asked what it would take to create editable PDF forms. I said she would need to purchase Adobe Acrobat. Cost is a couple of hundred dollars.