EOC PC issue with Fema Spreadsheet – 0.50 hrs Downloaded and installed Fema add-in for Excel. Changed default spreadsheet app to be Excel Assessing PC network printer install – 0.50 hrs Downloaded and installed printer driver for Minolta printer that is in Selectmen office. Installed on both the old and new Assessing PCs. DPW laptop …
Category Archives: TOW DPW
DPW Network Maintenance
2019-07-03 ; 1.00 hrs ; Donation The firmware on the outdoor access point was very out of date. I updated the firmware.
DPW Smartphone EMail Issue
2018-11-09 ; 0.50 hrs ; No Charge Tim emailed me to say he was not receiving his dpw@warner.nh.us emails on his phone. I looked at the phone and could find no reason for the lack of emails. I eventually thought to step through the email account setup and discovered that the gmail app was complaining …
Warner DPW / TRS Solar Array Connectivity Issue | EMD Laptop Antivirus
2018-10-17 ; 0.30 hr ; No Charge – Solar Array Stopped by TRS solar array to measure signal and throughput while standing at the inverters. Verified strong connectivity and tested throughput at 20 Mbps. 2018-10-17 ; 0.30 hr ; No Charge – EMD Laptop Met Ed Mical at Town Hall to investigate why EMD laptop …
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Warner DPW / TRS Solar Array Connectivity Issue
2018-10-16 ; 0.30 hr ; No Charge Clyde Carson passed along a report from Paul Schlie <paul.schlie@HarmonyEnergyWorks.com> that communication with the TRS solar array had been lost on Oct 9. I visited the DPW where the WiFi network is located. The WiFi signal is good and speed tests show it is performing just fine. I …
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Norton antivirus installs continued
2018-05-21 ; Inv #2761 ; 3hrs Removed existing Kaspersky Internet Security and replaced with Norton Security Premium. This is the second batch of 10 licenses being installed. License #J6RCC2PPH4KQRJGB848TR3CXV purchased today. Installed on #00012 DPW Lenovo #00019 DPW HP #00020 TRS desktop #00023 EMD laptop #00021 Checklist laptop (new) #00022 Checklist laptop (old) The FD …
Warner DPW Laptop Checkup
2018-01-31 ; 12:20 – 13:05 ; Invoice #2721 This was a followup visit to the work done on 1/24/18 (Invoice #2719) to make sure that the antivirus and backup software were connecting to their services.
DPW HD install and virus cleaning
2018-January-24 ; 11:55 – 14:04 #00002, #00011, #00012 Invoice #2719 Purpose of visit was to install external 3TB HD (#00002) on camera system (#00011) and determine why antivirus software wasn’t reporting a connection from DPW laptop. HD was installed and later configured (no charge for configuration time). I was told the laptop (#00012) was having …
DPW mobile phone email stopped
Tim reports: Cell stopped receiving on Friday . Flags message “not enough space in devise storage Delete some files and try again” Have deleted all E mails and done everything I know to no change. I will not be around Friday but next week would work if you could take a look. My response: Ahah! …
DPW unable to send email
The username for SMTP Outgoing Server had no value. Worked remotely with Trudy using Join.Me to determine the issue. Had Trudy enter “dpw@warner.nh.us” into the proper field and checked the box to save the password. Now it works. Time spent on call: 20 minutes