EOC PC issue with Fema Spreadsheet – 0.50 hrs Downloaded and installed Fema add-in for Excel. Changed default spreadsheet app to be Excel Assessing PC network printer install – 0.50 hrs Downloaded and installed printer driver for Minolta printer that is in Selectmen office. Installed on both the old and new Assessing PCs. DPW laptop …
Category Archives: TOW Assessing
Assessing Print Issues
2019-09-19 ; 1.0 hrs ; Donation @ $50/hr I received a call that the new Assessing PC was unable to print to the networked HP printer in the office. The old PC was able to print just fine. After looking at the issue, I determined it was a failure of the automatic Windows printer connectivity. …
Assessing re-evaluation laptop
2018-09-11; 1.5 hr ; Inv #2799 Assessing office needed assistance working with ProVal vendor Thompson Reuters to install latest version of software on the laptop that the re-evaluation company uses. Deb and Marianne will be bringing the laptop to Dave later this week. Worked with Scott at Thompson Reuters to get this task done. One …
Assessing software / Town Clerk email
2018-06-26 ; 1hr ; Inv #2775 Martha called me to tell me that she learned there is a laptop with the Proval software on it. David Marazoff who handles the town revaluations uses Proval when he is assessing properties in town. I met with David to discuss the issue with him. It was decided to …
Assessing printer not working
2018-06-21 ; 0.5 hrs ; Inv #2774 Received call from Assessing office that network printer was working. Everything looked like it should be OK. Drove to town. Printer had correct IP but was not reachable. A close look at the network cable connection to the switch showed that there was no data connection. Further inspection …
Assessing PC prep for Proval upgrade
2018-06-14 ; 1hr ; No charge Per the instructions from the Assessing software vendor, I downloaded the files needed to upgrade the Proval software to the latest version (v7 to v9). The plan is to have the vendor do the upgrade with my assistance on Friday, 6/15.
Assessing: New printer setup
The printer that I set up a few weeks ago was replaced due to a mechanical problem. Installing printer today 10/22/15.
Assessing Department public records printing issue
Martha called to say that she couldn’t print records from the Merrimack County of Deeds. Using Firefox, the PDF pluggin wouldn’t display the image. The Deeds group walked her through installing Chrome but she didn’t know how to use Chrome. I used Join.Me to control her PC and configured Chrome for her. I walked her …
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Tax Assessor: Java version mismatch
Martha called to report a problem using a webpage that uses Java. She was getting an error about a Java version mismatch. She had just updated Java due to a prompt to do so. I had her manually download and re-install the latest Java. This resolved the situation. Spent about 15 minutes on the phone …
Assessing PC remote access questions
This was actually reported on 4/9/13. The Assessing vendor was at the town hall and couldn’t get LogMeIn to work thus I was called. The reason is because this is a new PC and the LogMeIn account on the PC was registered to ‘mis@warner.nh.us’ so I could manage the PC. I instructed the tech on …