Tracey called asking how Mary could access Munismart from her laptop. The start icon wasn’t showing on Mary’s desktop. Location of application is C:\MUNI. Noticed that Mary’s settings do not show known file extensions which made it hard to find the executable. Once found, Mary gets an error that she doesn’t have access. Looks like …
Category Archives: Town of Warner
DPW mobile phone email stopped
Tim reports: Cell stopped receiving on Friday . Flags message “not enough space in devise storage Delete some files and try again” Have deleted all E mails and done everything I know to no change. I will not be around Friday but next week would work if you could take a look. My response: Ahah! …
Town Clerk – MAAP connectivity issue
The VPN is not able to make a connection to the headend @ 199.192.3.10. I can ping the IP but the connection times out. I’ve asked Judy to contact support and open a ticket. I’ve sent an email to John York <John.York@dos.nh.gov> who handled the VPN configuration. The Town IP today is 96.61.12.6
Landuse connection problems
Subject: Connection Problems Date: Mon, 6 Jul 2015 12:22:09 -0400 From: Landuse <landuse@warner.nh.us> Hi Dan, I am having a problem connecting to the server for email, scanning and internet access. I’ve gotten messages that the server connection timed out (in Mozilla email) or is not available. It seems to be occurring more the past …
DPW unable to send email
The username for SMTP Outgoing Server had no value. Worked remotely with Trudy using Join.Me to determine the issue. Had Trudy enter “dpw@warner.nh.us” into the proper field and checked the box to save the password. Now it works. Time spent on call: 20 minutes
Scan to email stopped working
Scan to work stopped working over the holidays. Investigation showed that the server encountered an error which required operator involvement during the boot process. Because the server is the SMTP gateway for the Minolta copier, no scans could be sent. To get around this problem, I’ve created a Dimentech email user warnerth@contra.org. The Minolta configuration …
New WPD Officer Justin Crotty
Per Ron Carter email dated 8/12/14, Justin Crotty is a new officer. He needs a server account and an email account. Email account jcrotty@warner.nh.us has been created. Will schedule site visit for 8/14/14 to create server account.
Town Hall Konica Minolta scan-to-email stopped working
Scan-to-email was described as not working. Turned out the scans were going to the TDS Google spam folder. The reason turned out to be that SPF for warner.nh.us did not include the IPv6 address of my mail server vps1.dimentech.com. Changed TXT record to be: “v=spf1 a mx a:rvps1.dimentech.com ip4:216.170.230.0/24 ip4:204.246.1.0/24 include:aspmx.googlemail.com ~all” Tests after this …
Continue reading “Town Hall Konica Minolta scan-to-email stopped working”
Pagemaker stopped working
Mary called yesterday (1/6/14) saying her installation of Pagemaker had stopped working. She had not installed any new software. Rebooting did not help. I recommended she re-install the software. She did that today (1/7/14) and it fixed the problem.
Copier scan-to-email not working
Mary called this morning to report that the copier scan-to-email function wasn’t working. She said it stopped last week before she left for the holiday vacation. I deduced that this was probably like the last time when the on-site server had lost power. Mary verified that the server was in fact not running. She turned …