12/30/17 A laptop at the library was unable to access PFLshare which is on the office PC. I determined that I could not ping the office PC from the laptop. I then investigated the desktop and found that Windows Defender Firewall was turned on. I turned this off and retested from the laptop. This worked. …
Category Archives: Town of Warner
Town Clerk MAAP VPN Down
Michelle reported via email at 12:08 that the VPN was down. I saw the email at about 12:25. I verified the VPN was down; disabled the VPN for 15 minutes; re-enabled the VPN; service restored. Called and talked to Judy. She mentioned there was a TDS outage at some point earlier this morning. That might …
Town Clerk MAAP VPN down
Michele sent me an email at 10:45a sayign the VPN was down. I logged into the firewall and confirmed the VPN was down. I disabled the VPN per prior instructions from State of NH. Waited 15 minutes and then re-enabled VPN. VPN came right up.
Town Clerk MAAP VPN down
Michele reports at 1:19pm that the Town Hall lost Internet connectivity for a few minutes. When the Internet came back up, the MAAP VPN connection did not. I looked at an old email from John York <John.York@dos.nh.gov> regarding a similar problem. The resolution was to disable the VPN for 15 minutes so that the tunnel …
Town Clerk: Install receipt/validation printer
Town Clerk office purchased a USB interface for the receipt/validation printer. Swapped out the serial interface for the new USB interface and connected this to the registrations PC. 10/20/15
Assessing: New printer setup
The printer that I set up a few weeks ago was replaced due to a mechanical problem. Installing printer today 10/22/15.
PD Battery Replacement
Warner PD has a small UPS battery that needed replacing. A replacement was obtained at Batteries Plus in Manchester and delivered to them on 10/22/15. Invoice #2501
PD server disk full
Ron emailed me to say that the PD server was down to 3.65 GB free out of 39.9 GB. Theresa is unable to use the computer. I sent instructions on how to use Disk Cleanup. Recommend that Theresa get her own dedicated PC for long term solution.
Assessing Department public records printing issue
Martha called to say that she couldn’t print records from the Merrimack County of Deeds. Using Firefox, the PDF pluggin wouldn’t display the image. The Deeds group walked her through installing Chrome but she didn’t know how to use Chrome. I used Join.Me to control her PC and configured Chrome for her. I walked her …
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Administrator PC strangeness
Jim reported a pair of problems. The first was that the cursor would move by itself. The second was that deleting files didn’t delete them but when trying to delete it again it says it doesn’t exist. First problem was oversensitive mousepad since Jim is using the laptop keyboard. Change setting in Lenovo control panel …