2018-03-19 ; 1 hr ; Inv #2733 I received a voicemail and text message from Mary Whalen at 8:23 saying that she and others could not access email. I verified this with the mis@warner.nh.us account. I called TDS Business Support (877.483.7142) and listened to a recorded message that due to maintenance, a number of email …
Category Archives: Town of Warner
Town of Warner – PC checkup
2018-03-05 ; 30 minutes ; Inv #2731 Asset #00009 – Selectmen Secretary Laptop ; 15 minutes Updated Carbonite, verified Firefox, Chrome, and Acrobat are up to date. Asset #00008 – Administrator Laptop – Overnight Updated Carbonite, installed latest version of Kaspersky / activated current license (the installed version had expired mid last year) / scanned …
Warner DPW Laptop Checkup
2018-01-31 ; 12:20 – 13:05 ; Invoice #2721 This was a followup visit to the work done on 1/24/18 (Invoice #2719) to make sure that the antivirus and backup software were connecting to their services.
Warner PD PC Checkup
2018-01-31 09:00 – 12:10 ; Invoice 2721 Assigned asset tags to each PC: #00013 – Chief Chandler #00014 – Ron Carter #00015 – shared PC #00106 – front desk The PCs at the PD were not showing as connected to Kaspersky Antivirus so I scheduled a visit. #00016 – Upon arrival I was directed to …
Selectmen laptop checkup
2018-January-27 ; 14:15 – 14:54 #00007 Invoice #2720 Updated Chrome, Firefox, Kaspersky, Thunderbird
DPW HD install and virus cleaning
2018-January-24 ; 11:55 – 14:04 #00002, #00011, #00012 Invoice #2719 Purpose of visit was to install external 3TB HD (#00002) on camera system (#00011) and determine why antivirus software wasn’t reporting a connection from DPW laptop. HD was installed and later configured (no charge for configuration time). I was told the laptop (#00012) was having …
Landuse new laptop setup
The new laptop is an Acer NX VC7AA. The system came with Win7 on it for some reason. I am upgrading it to Win 10 based on use of accessibility features such as using the magnifier.
WVWD Plant Laptop – Reinstall Carbonite and Kaspersky
2018-01-12 ; 12:50-14:00 ; 15:00-15:50 ; Inv 2714 In Nov 2017 the laptop had the OS re-installed due to virus/malware. This work was done by WVWD staff. During this process, Carbonite and Kaspersky where removed. Installed Carbonite and Kaspersky. Determined that Windows Update will not run. Gets error 800B0110. Research leads me to believe that …
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Selectboard Laptop updates
Laptop had a bunch of old applications to be removed: LogMeIn, GrandBackup, SpiderOak. Also the Kaspersky Secure Connection software as not needed so it was removed. Diagnosed and repaired printing problem from Firefox. For some reason, it was always trying to print on 11×17 paper. Upgraded LibreOffice to latest version. January 11, 2018 2:15p-3:00p Invoice …
Town Clerk – Install new DMV PC
Worked with Wayne from Interware to move the DMV software from the old Win 7 PC to the new Win 10 PC. Wayne verified printer and credit card reader worked, as well as all the various program features. Wayne modified the dog license report so it prints two-up on a single sheet instead of printing …