2018-05-21 ; Inv #2762 ; 1hr Replaced Kaspersky Internet Security with Norton Security Premium on WVWD administrator PC. Installed Norton, Carbonite, Firefox, Chrome, LibreOffice, Google Drive on new plant laptop. Suggested to Chuck that he bring laptop to town hall and leave it there, turned on, over night so that it can complete the backup. …
Continue reading “Antivirus update ; Setup new plant laptop”
2018-05-21 ; Inv #2761 ; 3hrs Removed existing Kaspersky Internet Security and replaced with Norton Security Premium. This is the second batch of 10 licenses being installed. License #J6RCC2PPH4KQRJGB848TR3CXV purchased today. Installed on #00012 DPW Lenovo #00019 DPW HP #00020 TRS desktop #00023 EMD laptop #00021 Checklist laptop (new) #00022 Checklist laptop (old) The FD …
2018-05-14 ; Inv #2758 Kaspersky license was expiring. Moved to Norton to pre-empt any potential issues with US grants that might be obtained. A license for 10 PCs was purchased for this initial batch of installs. A second license for 10 PCs will be purchased in a week and installed on remaining PCs. PCs updated: Selectboard, …
5/14/18 – no charge Scan-to-email from the Minolta copier was reported broken. Investigation identified an email clean-up that I (Dimentech) had done over the weekend. The email accounts used by the Townhall and PD copiers were disabled. Re-enabling the accounts resolved the issue.
2018-05-09 ; 1/2 hour ; Inv #2754 Helped Bookkeeper to get payroll software to be able to email payroll stubs to employees
2018-05-03 ; 15:00 ; Inv #2754 Inventory #00008 (old laptop) ; Inventory #00017 (new laptop) Investigating laptop slowness. Reviewed active processes and found no cause. Reviewed event log. Many disk errors. Rebooted and chkdisk fixed many disk errors. Problems persisted. My recommendation since this is a Win 7 PC was that for the fasted resolution, …
2018-05-10 ; 11:07 – 11:37 ; Invoice #2754 Received a call from Town Clerk office about a possible virus infection on the DMV PC. The description was that when running a report, they received an empty popup and error indicating that a necessary program module was missing. This would typically indicate that a virus has …
2018-04-12 ; 1hr ; no charge Ginger asked me to assist her with importing transactions from the Bookkeeper into the Treasurer Quickbooks software. I was only able to find a way to import vendor records, customer records, and item records. I could not find anything for importing transactional data. Ginger is going to call Mike …
2018-04-09 ; 0.5 hrs ; no charge Met with Ginger Marsh to show her how to use LibreOffice for spreadsheets. Configured laptop to default to LibreOffice to make it easier to use the laptop. Added the Selectmen’s Minolta copier to the laptop and set it as the default.
2018-04-02 ; Inv #2742 Received Treasurer laptop for cleanup and installation of Quickbooks on 3/22/18. Determined that the last Treasurer used QB Premier. Purchased directly from Intuit ($379.95) and installed the software after having cleaned up PC. Returned PC to Town Administrator.