EOC PC issue with Fema Spreadsheet – 0.50 hrs Downloaded and installed Fema add-in for Excel. Changed default spreadsheet app to be Excel Assessing PC network printer install – 0.50 hrs Downloaded and installed printer driver for Minolta printer that is in Selectmen office. Installed on both the old and new Assessing PCs. DPW laptop …
Category Archives: Town of Warner
Town Clerk credit card machine issue
Darcie, You should call Sandy Rowe <srowe@interwaredev.com> at Interware. My understanding is they are the ones that would know how to deal with this. Things I would have you try first: Power off the credit card machine Disconnect the USB cable Wait 30 seconds Re-connect USB cable Power on credit card machine It’s also possible …
Assessing Print Issues
2019-09-19 ; 1.0 hrs ; Donation @ $50/hr I received a call that the new Assessing PC was unable to print to the networked HP printer in the office. The old PC was able to print just fine. After looking at the issue, I determined it was a failure of the automatic Windows printer connectivity. …
WPD Video Issue
2019-08-26 ; 1.0 hrs ; Donation @ $50/hr The Warner PD contacted me regarding an issue with their camera system no longer displaying on the office wall LCD. I diagnosed that the video splitter was seeing the LCD connection (the connection light went out when I disconnected the HDMI cable). Not finding anything specific, I …
PD NHDOS VPN Research
2019-07-24 ; 3.00 hrs ; Donation @ $50/hr Back in April 2017 I was involved with researching the possibility of connecting the PD with the NH Department of Safety via a VPN. After a few emails with NHDOS, this project was put on the back burner. I decided to follow up on this with Ben …
PFL Network Firmware Updates
2019-07-24 ; 1.00 hrs ; Donation @ $50/hr The firmware on the network switch, network gateway, and network controller needed updating which I completed after the library closed.
FD UPS issue
2019-06-29 ; 1.00 hrs ; Donation The UPS that was being used with the FD desktop computer that is in the back office, was having issues. When turned on, the unit would just beep and the outlets would not have power. I connected the UPS to a laptop running APC PowerChute and it reported that …
DPW Network Maintenance
2019-07-03 ; 1.00 hrs ; Donation The firmware on the outdoor access point was very out of date. I updated the firmware.
TA Laptop Email Support
2019-07-01 ; 1.00 hrs ; Donation Kimberley asked for my assistance to get the selectboard@warner.nh.us email to run on the TA laptop. The password was different that what I had originally set so I could only get things set up to the point where it prompted for a password. Kimberley left voicemail for Mary Whalen …
2019-05-13 ; 1.00 hrs ; Donation
Town Clerk PCI compliance questionnaire was filled out. Town Clerk office is compliant with PCI regulations for another year. Certificates of compliance were emailed to Michele Courser.