2018-03-05 ; 30 minutes ; Inv #2731 Asset #00009 – Selectmen Secretary Laptop ; 15 minutes Updated Carbonite, verified Firefox, Chrome, and Acrobat are up to date. Asset #00008 – Administrator Laptop – Overnight Updated Carbonite, installed latest version of Kaspersky / activated current license (the installed version had expired mid last year) / scanned …
Author Archives: Dan Watts
Quilted Threads PC Checkup – 2730
2018-03-05, 9:00a – 12:00p, Invoice #2730 PC Checkup. All PCs with Carbonite needed a Carbonite software update. Most PCs needed OS updates. PCs with Thunderbird tended to need a software update. Firefox, Chrome, and Acrobat were OK for the most part. Most PCs needed a Java update. Some of the PCs needed a TrendMicro software …
NH Bar phone support – website down
2018-02-28 ; Invoice -tbd- Jen Pincnkey emailed at 2:12P and also called. Hi Dan— We seem to have an issue with our old website. It won’t load and members and staff are getting a message saying that nhbar.org redirected too many times. I don’t even begin to know how to troubleshoot this. Can you help? …
Nancy Martin – Misc consulting
2018-02-15 ; 8:30 – 9:30 Nancy wanted to show me an issue she had with the WRDC web page showing advertisements. After a bit of time trying to reproduce, we discovered that the problem was most like the external website for the WRDC titled The Warner River Nomination [https://warnerrivernomination.wordpress.com/] which has ads. I’ve sent their …
Warner DPW Laptop Checkup
2018-01-31 ; 12:20 – 13:05 ; Invoice #2721 This was a followup visit to the work done on 1/24/18 (Invoice #2719) to make sure that the antivirus and backup software were connecting to their services.
Warner PD PC Checkup
2018-01-31 09:00 – 12:10 ; Invoice 2721 Assigned asset tags to each PC: #00013 – Chief Chandler #00014 – Ron Carter #00015 – shared PC #00106 – front desk The PCs at the PD were not showing as connected to Kaspersky Antivirus so I scheduled a visit. #00016 – Upon arrival I was directed to …
SAU18 Visio Support
2018-January-27 ; 09:00 – 09:45 Invoice #2721 On-site support with Robyn Dunlap. Assisted in making changes to Visio document which details the SAU network physical configuration.
Selectmen laptop checkup
2018-January-27 ; 14:15 – 14:54 #00007 Invoice #2720 Updated Chrome, Firefox, Kaspersky, Thunderbird
DPW HD install and virus cleaning
2018-January-24 ; 11:55 – 14:04 #00002, #00011, #00012 Invoice #2719 Purpose of visit was to install external 3TB HD (#00002) on camera system (#00011) and determine why antivirus software wasn’t reporting a connection from DPW laptop. HD was installed and later configured (no charge for configuration time). I was told the laptop (#00012) was having …
Landuse new laptop setup
The new laptop is an Acer NX VC7AA. The system came with Win7 on it for some reason. I am upgrading it to Win 10 based on use of accessibility features such as using the magnifier.