2018-05-10 ; 11:07 – 11:37 ; Invoice #2754 Received a call from Town Clerk office about a possible virus infection on the DMV PC. The description was that when running a report, they received an empty popup and error indicating that a necessary program module was missing. This would typically indicate that a virus has …
Author Archives: Dan Watts
USB video, UPS, Calendar
2018-04-12 ; 4hrs; Inv #2745 The visit today had a number of items to work on: Install new UPS and move Synology NAS power to this device Install USB video adapter and new monitor on Angelica’s PC Make a long network cable so Angelica’s PC could be moved Setup calendar sharing on Angelica’s PC Starting …
Treasurer – Assistance with QB import
2018-04-12 ; 1hr ; no charge Ginger asked me to assist her with importing transactions from the Bookkeeper into the Treasurer Quickbooks software. I was only able to find a way to import vendor records, customer records, and item records. I could not find anything for importing transactional data. Ginger is going to call Mike …
Lake Sunapee Rowing Club – Kickoff meeting
2018-04-10 ; 1hr ; no charge Met with David Karrick and two others at Schoodacs to discuss changes to the LSRC website. Need to replace/remove references to “recreational rowing”. “masters” may be a better term. They will think more on this and send me what they want it to say. They would like to have …
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Treasurer assistance
2018-04-09 ; 0.5 hrs ; no charge Met with Ginger Marsh to show her how to use LibreOffice for spreadsheets. Configured laptop to default to LibreOffice to make it easier to use the laptop. Added the Selectmen’s Minolta copier to the laptop and set it as the default.
Scan to PC / Power Outage
2018-04-05 ; 9:00 – 10:30 ; Inv #2744 Appointment was to determine why Nat’s PC wasn’t showing up on the scan-to-PC list. Upon arrival I discovered that everything was down due to an earlier power outage. The NAS is configured to not auto-power-on after an outage because power bouncing is very bad. Turns out the …
Shelter-Kit application install
2018-04-05 ; Inv #2743 ; 11:00a – 12:00p Len wanted to install Vector Works 2014 as a stop-gap so he could get work done without having to learn the new 2018 version. MacOS won’t let the app be installed because it is tagged as being from an unapproved vendor. In the past, there was a …
Treasurer laptop config
2018-04-02 ; Inv #2742 Received Treasurer laptop for cleanup and installation of Quickbooks on 3/22/18. Determined that the last Treasurer used QB Premier. Purchased directly from Intuit ($379.95) and installed the software after having cleaned up PC. Returned PC to Town Administrator.
Shelter-Kit Mac Mini Setup
2018-03-28 ; 09:00 – 11:00 / 11:27 – 12:45 ; Inv #2740 Task was defined as finish setting up a Mac Mini. A number of issues were discovered: Screen would at times stop displaying Install screen reported “Unable to install, OSInstall.mpkg missing or damaged” Further investigation discovered that Mac was switching the active display port …
EMail issues
2018-03-19 ; 1 hr ; Inv #2733 I received a voicemail and text message from Mary Whalen at 8:23 saying that she and others could not access email. I verified this with the mis@warner.nh.us account. I called TDS Business Support (877.483.7142) and listened to a recorded message that due to maintenance, a number of email …