Ticket #1098570. Same problem (?) as Ticket #10976187 on Friday 4/5/13. The last message in syslog was dated 19:10:20 and was a typical named warning. There were no reports of memory outages like there were on Friday. VPSLink (877-877-9669) had to do something special to reboot the server since the container reboot wouldn’t work.
Author Archives: Dan Watts
Town Hall WiFi problems
Mary Whalen reports that people are having problems with WiFi. Tracy says it goes in and out (not unusual since she is so far away from the router). Not sure if this is a real problem or not. Will send Jim an email for further info. Could this be a DNS issue? While looking at …
CAT5 cable needed for new postage meter
Mary has told me that the Town is getting a new postage meter and that it needs Internet access. I need to make a CAT5 cable that reaches from her office around the corner to the switch in the Town Administrator office.
Town Administrator problems with Acrobat
Jim Bingham sent me an email on Tuesday 4/2 to report problems trying to print PDF docs. I attempted to log into his PC Tuesday evenign via LogMeIn but could not get connected. I emailed Jim telling him to download the latest version of Acrobat and get back to me if he still has problems.
Finance PC issues running checks
Mary called me on Tue 4/2/13 asking me about MuniSmart on the Finance PC. They have the PC configured for multiple users now. Mary tried to run the MuniSmart software but she got an error. Since I don’t know anything about the software, I told her she’d have to contact the vendor. She said she’d …
Trying to find tax map on town website
Martha called asking where to find the tax maps. They are linked off of the Assessing department page. There used to be a link on the Publications page (and that page had the link to the tax maps) but I was asked to remove that link. I’ve added a new link to the Publications page …
Multi user access to finance software
Tracey H called asking if it is possible to have an additional user on her laptop be able to use the finance software. She created a new user but wasn’t able to find the software in the program files menu. I told her to log in as herself and look at the properties of the …
Status meeting with Town Administrator
2013-03-22 2hrs Met with Jim Bingham, the new Town Administrator for Warner. Discussed IT status for Warner. Jim asked if we had a PC inventory (not up to date) and replacement schedule (no). Jim asked if I kept a record of my off-book technical support calls (no). This WordPress area will be used to track …