Mary called, probably on about 4/20/13. She asked what it would take to create editable PDF forms. I said she would need to purchase Adobe Acrobat. Cost is a couple of hundred dollars.
Author Archives: Dan Watts
Printer problem
Theresa Buskey wrote saying “the printer says it is offline”. I suggested “start->settings->printers and faxes->right click on printer->click on use online Ron Carter sent an email to say this didn’t resolve the issue. I recommended verifying power is really on and to disconnect/connect the USB cable at both ends.
Ed Raymond (FD Chief) email troubles
Ed called to say he can’t log into his FD Chief email account (wfd80c1@warner.nh.us). He’s getting an error something like “server unreachable”. I went to tds.net, clicked on “check email”, and then entered his email and password and it worked for me. I’ve asked him to confirm the steps he’s making.
Town Adminsitrator email broken
Jim called to say he was not able to access email. I suggested he first log into TDS webmail to verify the account and password are OK. He couldn’t remember the password and I didn’t have it written down. I ended up resetting his password. Once he verified the webmail login, he was going to …
Finance PC security question
This was actually reported on 4/9/13 On 4/9/2013 10:49 AM, Warner Finance Dept wrote: Hi Dan, A question was raised about how safe is it to have the laptop leave the office. There was concern about social security numbers etc. I do not have any social security numbers in any of my files saved on …
Town Administrator troubles with new multi display device
Jim emailed me to say that he can’t get the 2nd display to show as an extended desktop, only in mirror mode. I offered some suggestions. If he still has trouble, I’ll stop by tonight and take a look at it.
Assessing PC remote access questions
This was actually reported on 4/9/13. The Assessing vendor was at the town hall and couldn’t get LogMeIn to work thus I was called. The reason is because this is a new PC and the LogMeIn account on the PC was registered to ‘mis@warner.nh.us’ so I could manage the PC. I instructed the tech on …
Selectmen secretary PC not pasting
Mary Whalen writes: “All of a sudden I can’t paste anything. Why? “using the mouse, and i am working on meeting minutes a regular word document. I can only paste now using ctrl v paste does not highlight anymore under edit. No clue!
Warner printer question
Tracey asked if she could print to the big printer from home. She’ll be working from home in the near future and some of the reports don’t have the ability to choose the destination printer. I told here that if she can’t print to PDF and she needs this functionality, I could set her up …
Warner TA PC problem
Jim called to say he found his PC mostly locked up when he got in today. He tried rebooting and it only partially started the shutdown process. I told him to press and hold the power button until it powered off. Then reboot and hopefully it would be OK. Since Jim didn’t call back, he …