2018-09-06 ; 1hr ; Inv #2797
Nat emailed me to tell me she was having trouble updating a database entry. She said this was the same problem I fixed for her before. The problem was that she was not able to update one of the records (New London Septic) in the Henniker Septic database (cust #9056). The error was that MS Access believed the record was being updated by another user. That wasn’t true. The fix was to do a “Compact and Repair” on the database. I saved a copy of the database before attempting the repair. I also saved a copy of all three databases before leaving.
2019-02-05 ; Nat emailed to report:
We just had an issue that when Madison tried to open New London Data base it said that Amanda PC had put it in a state that it couldn’t be used and it was locked. I shut New London down and then she could pull it up. Then I went back in and it is OK. It shouldn’t happen though. Any ideas?
2019-02-12 ; Nat emailed to report:
I keep running into a problem. When I try and put wok into the query to print(only 1 customer) it says it is locked by another user. No one else is even running it. Yesterday I completely shut is down and then I could print it. Now it just did it again?Nat