2018-08-17 ; 0.5 hr ; No Charge ; Laptops #00021, #00022
A pair of Netgear A6100 USB WiFi adapters were ordered for the two Checklist laptops due to network connectivity issues with the built-in WiFi units. Of note is that the newest Checklist laptop built-in WiFi would not connect using 802.11ac (5 GHz) which is the faster protocol that the chip supports. The older laptop internal WiFi did not support 802.11ac.
The new adapters were installed and tested. Each was able to get upwards of 70 Mbps throughput. These adapters will provide faster and stronger connections.
I’ve instructed Chris Perkins on how to diagnose any future issues when using the State of NH website. These steps will help determine what the cause of any “outage” is.